FAQs

What products does Five Pellars offer?

Five Pellars offers a diverse range of products including garden supplies, home decor, kitchen appliances, laundry and cleaning supplies, and furniture.

Where is Five Pellars located?

Our store is located at 3308 Pennsylvania 940, Mount Pocono, Pennsylvania 18344, United States.

Does Five Pellars offer international shipping?
Currently, we only offer shipping within the United States. International shipping is not available at this time.

How do I contact Five Pellars customer service?
You can reach us via email at zeb.silva@fivepellars.com or by phone at 5168592618. Our customer service team is available to assist you with any inquiries or concerns you may have.

What payment methods does Five Pellars accept?
We accept various payment methods including credit cards, debit cards, and bank transfers. Detailed payment options are provided during the checkout process.

How long will it take for my order to arrive?
Delivery time within the United States is typically 2-5 business days after the order has been processed. During peak periods or holidays, delivery times may vary.

What should I do if I receive a damaged item?
If your order arrives damaged, please contact our Customer Service immediately. We will promptly resolve the issue and arrange for a replacement or refund if necessary.

Can I return or exchange items purchased from Five Pellars?
Yes, we accept returns and exchanges within a specified period from the date of purchase, provided the items are unused and in their original packaging. Please refer to our Returns Policy or contact Customer Service for instructions.

Does Five Pellars offer installation services for furniture or appliances?
Currently, we do not offer installation services. However, we provide detailed product manuals and support to assist you with assembly or installation as needed.

Does Five Pellars have a physical store that I can visit?
Yes, you can visit our store located at 3308 Pennsylvania 940, Mount Pocono, Pennsylvania 18344, United States during our regular opening hours. Please check our website or contact us for store hours and directions.